Jerry Hurst training and consultancy

Clients' comments

e mail Jerry Hurst

Telephone:
+44 (0)20 8364 6166

Mobile:
+44 (0)7950 408347

 

 

 

 

 

Jerry Hurst BA (Hons) Dip Lib MCLIP is an experienced freelance practitioner, trainer and consultant. He works across the UK, Ireland and beyond, with public libraries, museums, galleries, archives, schools, youth services and other agencies. Jerry contributes to work with children, their parents and carers, teenagers or adults and to programmes covering the full range of service provision.

Click here to see what clients have said about Jerry's staff training and consultancy. If you need further information, or would like to discuss your training or consultancy requirements, please e mail jerry@jerryhurst.co.uk or telephone +44(0)20 8364 6166.

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New training... Creating a customer-centred service: a practical approach. The essentials of customer service and customer care. Jerry has an established track record of delivering high quality staff training in this field, including large-scale programmes for Cumbria Libraries and Reading Libraries. This training option addresses the rapidly changing roles of library, museum, archive or gallery staff as they become more focused upon creative interaction with customers.

For more details of Jerry's training, click here or select the 'Training' option at the top left of this page.

For more details of Jerry's consultancy work, click here or select the 'Consultancy' option at the top left of this page.

Photograph from library event

Background
Jerry is a trainer for FPM Training, on the Leading Libraries leadership programme for Public Library managers. He is also a trainer for Participate and for HeadSpace, the national programmes from The Reading Agency to develop engaging library spaces run in partnership between libraries and young volunteers, for The Reading Agency's Chatterbooks children's reading groups programme and for Enjoying Reading, the Reading Agency resource in support of school / public library partnership.

Jerry is also a consultant / trainer for Their Reading Futures, The Reading Agency's library workforce development initiative and he is a Learning Consultant for Young Cultural Creators, the innovative reader and writer development programme funded by Museums, Libraries and Archives London.

In the 1990s he was Head of Young People's Library Services in the London Borough of Southwark, where he developed library-based Homework Help Clubs and Reading Groups for children, teenagers and families. Prior to this, Jerry was Head of Young People's Library Services in the London Borough of Waltham Forest.

Jerry has been a key member of senior management teams in the planning of services, the development of a new library (Peckham, in Southwark), the co-ordination and delivery of funding bids and the development of marketing, promotion and customer care strategies.

He has worked as a Youth Librarian and as a Branch Librarian in Hackney and in Enfield, as a storyteller and as an occasional reviewer of children's books for publications including The Guardian. He has also appeared on BBC TV and radio and has been a judge for the Branford Boase Award.

'Hands-on' or strategic consultancy work
Jerry is available on a consultancy basis to advise on and support strategic planning and to deliver practical reading and learning programmes.

Training to support work with readers and learners of all ages, interests and abilities

Jerry provides high quality on-site training, adaptable to the client's specific requirements. The content, level, approach and intended learning outcomes are always designed to reflect the client's brief. Jerry is also happy to create new courses to meet specific needs. This approach ensures that outcomes for participants are closely aligned with local service and staff development priorities.

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'The training was stimulating and imaginative. It was well planned and structured and Jerry was able to engage with a broad range of learners. Jerry has a high level of knowledge and understanding of the subject area. He immediately put everyone at ease and was able to adapt to people's specific requirements. Jerry was approachable and enthusiastic and the training was clear and interspersed with relevant examples from his comprehensive experience. Participants were fully engaged at all times through a range of activities mixed with periods of thought and discussion.' Janis Wilson, Senior Librarian, Children & Young People, Hull Libraries. [Storytelling training for public library staff, 2009].

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Here are the current training options. Jerry is also happy to create new courses or combine elements from different courses, to meet specific needs:

Consulting and involving young people
Leading and being led: working with children and young people in promoting fiction and wider reading
Leading and being led: young people as partners in service development and delivery
Riding the tiger! Student involvement in school libraries and learning spaces in the 21st century
The right stuff! Working with children and young people to create relevant and inspiring libraries

Customer service
Creating a user-centred service: a practical approach
Creating a successful library for teenagers: a role for everyone
Creating a welcoming, inspiring library: a whole staff approach
Libraries inspiring young people: a role for everyone

Library-based study support
Planning, running and evaluating public library-based study support
Planning, running and evaluating out-of-hours school library study support

Library provision for children and young people
Babies, bounce and Bookstart
Children's reading: a practical introduction
Children's [or family] reading groups: a practical introduction
Children's [or family] reading groups: next steps
Children's and young people's customer focus
Creating a successful library for children and young people: a role for everyone
Effective engagement with children and young people
Getting the whole school reading: a practical approach for primary schools
Getting the whole school reading: a practical approach for secondary schools
Hitting the mark: planning, evaluation and advocacy for children's and young people's library services
Leading and being led: working with children and young people in promoting fiction and wider reading
Leading and being led: young people as partners in service development and delivery
Libraries inspiring young people: a role for everyone
Libraries supporting learners: self-evaluation in the school library resource centre
Making them matter: effective school class visits - a practical approach
Marketing and promoting public library services to children and young people
More than just reading out loud: storytelling with books for public libraries
More than just reading out loud: storytelling with books in school. Foundation to Key Stage 2
Moving the library forward [school libraries]
Planning for success: self-evaluation in the primary school library
Planning for success: self-evaluation in the secondary school library / LRC
Planning, running and evaluating public library-based study support
Planning, running and evaluating out-of-hours school library study support
Public libraries for children and young people: issues of social inclusion
Reader development, ICT and the new media: approaches with children and young people
Reader development supporting boys reading
Riding the tiger! Student involvement in school libraries and learning spaces in the 21st century
The right stuff! Working with children and young people to create relevant and inspiring libraries
School reading groups: a practical approach
Stronger together! Effective partnership working with schools
Structure for learning: an introduction to the National Curriculum at Key Stage 1, 2 and 3
Teenage reading: a practical introduction
Teenage reading groups: a practical introduction
Teenage reading groups: next steps

Library provision for teenagers
Creating a successful library for teenagers: a role for everyone
Effective engagement with teenagers
Libraries inspiring young people: a role for everyone
Planning, running and evaluating public library-based study support
Public libraries for children and young people: issues of social inclusion
Riding the tiger! Pupil involvement in school libraries and learning spaces in the 21st century
Teenage reading: a practical introduction
Teenage reading groups: a practical introduction
Teenage reading groups: next steps

Marketing and promotion
The essentials of marketing and promotion for archives
The essentials of marketing and promotion for museums
The essentials of marketing and promotion for public library services
Marketing and promoting public library services to children and young people
Writing a marketing plan

Partnership working
Stronger together! Effective partnership working with schools

Planning, evaluation and advocacy
Good school libraries: making a difference to learning
Hitting the mark: planning, evaluation and advocacy for archives
Hitting the mark: planning, evaluation and advocacy for children's and young people's library services
Hitting the mark: planning, evaluation and advocacy for museums
Hitting the mark: planning, evaluation and advocacy for public library services
Hitting the mark: planning, evaluation and advocacy for school libraries
Libraries supporting learners: self-evaluation in the school library resource centre
Managing: up, down and all around
Planning for success: self-evaluation in the primary school library
Planning for success: self-evaluation in the secondary school library / LRC
Project management: an introduction

Reader development
Adult reading groups: a practical introduction
Adult reading groups: next steps
Babies, bounce and Bookstart
Children's reading groups: a practical introduction
Children's reading groups: next steps
Getting the whole school reading: a practical approach for primary schools
Getting the whole school reading: a practical approach for secondary schools
Inspiring the library user: reader development in action
More than just reading out loud: storytelling with books for public libraries
More than just reading out loud: storytelling with books in school. Foundation to Key Stage 2
Practical, 'hands on' workshops
Promoting reading in the primary school
Promoting reading in the secondary school
Reader development, ICT and the new media
Reader development, ICT and the new media: approaches with children and young people
Reader development supporting boys reading
School reading groups: a practical approach
Teenage reading: a practical introduction
Teenage reading groups: a practical introduction
Teenage reading groups: next steps

Reading activity workshops
Practical, 'hands on' workshops

School class visits
Making them matter: effective school class visits to the library / museum / archive - a practical approach

School library self-evaluation
Libraries supporting learners: self-evaluation in the school library resource centre
Planning for success: self-evaluation in the primary school library
Planning for success: self-evaluation in the secondary school library / LRC

Social inclusion - planning and practice
Free for all? Cradle to grave? Practical approaches to inclusion
Public libraries for children and young people: issues of social inclusion
Social inclusion in public library services: planning and practice

Stock selection and promotion
Never mind the width, feel the quality! Library stock promotion on a shoestring
Setting out our stall: approaches to library stock, layout and presentation
The write stuff? Stock selection and promotion as a focus for partnership with users and potential users

Storytelling with books
More than just reading out loud: storytelling with books for public libraries
More than just reading out loud: storytelling with books in school. Foundation to Key Stage 2

Training designed to inspire and involve staff
The difference we make: ideas and approaches for improving our service
The strongest link! How to work as an effective team member

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Thanks to the following for kind permission to use photographic images
Bedfordshire Libraries; BEWHICH Libraries in North London; Cambridgeshire Libraries; City of Norwich School; Haringey Libraries; Hertfordshire Schools Library Service; Highland Libraries; Kent Libraries; Knowsley Libraries; Leicestershire Libraries; Library Services for Education, Leicester & Leicestershire; Liverpool Libraries; Middlesbrough Libraries; Milton Keynes School Library Service; Nlarge/Knowle West Media Centre, Bristol Libraries and ASCEL - for Libraries through the lens images; Norfolk Libraries; Norfolk School Library Service; North East Wales School Library Service; Solihull Libraries; Southwark Libraries; Stoke-on-Trent Libraries; Torfaen Libraries; Wirral Libraries; Wrexham Libraries.

This website was last updated on June 7th 2009