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Clients' comments |
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Jerry
is currently delivering a wide range of large and small projects, including: *** 'I've worked with Jerry as a colleague, and have also contracted him to deliver training courses for the programmes I work with, particularly Chatterbooks, Young Cultural Creators, and TRF (Their Reading Futures). I've always found him a great colleague - knowledgeable and inspiring, delivering high-quality and stimulating training, and always up-to-date, pertinent and thoroughly-researched consultancy work.' Tricia Kings Senior Project Manager, The Reading Agency. *** 'Jerry
combines great knowledge, solid experience and a real passion for his
areas of expertise. He is also a pleasure to work with, with a rare
ability to relate to people at all levels of an organistaion. And as
importantly, there'll never be a moment with Jerry when those dread
words "and here's one I used elsewhere" pour forth. Top qualities?
He produces great results, he has high integrity and he is creative.' *** 'Jerry's training is very enjoyable and lively. He imparts a lot of information with a light touch and stimulates participants in creative thinking. He has a down to earth and humorous approach, sharing lots of practical ideas as well as a wealth of information about relevant legislation, government strategies etc.' Michele Eaton, Head of Schools Library and Museum Service, East Sussex County Council. *** 'Jerry is an excellent leader, personable and inspiring. You leave his sessions full of ideas and with confidence as he knows his area of expertise so well.' Top qualities? Great Results, Personable, Expert.' Mike Treacy, Reading and Literacy Manager at Royal Borough of Kingston. *** 'Jerry
has just delivered another successful course for Dorset SLS, this time
on supporting literacy across the curriculum. It was very well received
by both teachers and school librarians. There was a real buzz about
the day, everyone participated and feedback received has been very positive.'
*** 'Jerry is an excellent trainer for young adults and staff alike. His approachable manner and enthusiasm for the learning process and for libraries in general makes him an inspiring speaker. Top qualities? Personable, Good Value, High Integrity.' Sue Bastone, Head of Learning Resources at Licensed Victuallers' School, Ascot. *** 'Behaviour management can seem a very difficult topic to “pin down” for training purposes because it deals with emotive issues of attitudes, feelings and reactions in often difficult and complex situations. Looking at delegates behaviour and attitudes as well as students’ could be quite challenging, but Jerry’s training style is relaxed enough to get the message across without seeming to lecture or be in any way judgemental. Delegates are eager to attend further courses because they find Jerry’s training so accessible - he is entertaining as well as interesting and informative. Many thanks for another successful training event.' Lynn Marshall, Secondary Schools Adviser, Staffordshire County Council. *** 'The training was interactive, lively and engaging. It was exactly what was required for our museum and library staff, left staff buzzing and many are still commenting on it weeks later. The session was a mixture of different materials and approaches suitable for different learning styles. Thank you very much for a wonderful day. It’s been some time since I attended such an inspirational and engaging training day! Brilliant!' Victoria Crump, Community Engagement Area Co-ordinator, Culture & Adult Education, Lincolnshire County Council. *** 'I couldn’t have been happier with the day – the feedback was only positive, and staff have suggested some follow up in the next 6 months. The day has achieved just what I hoped it would and has identified some ways forward in the coming year. Thanks!' Tracey Collins, Right to Read [Looked-After Young People] Project Co-ordinator, Knowsley. *** 'To what extent did the consultancy meet our requirements? Excellent. All the authorities involved were starting from different stages, but as a consultant, Jerry was able to pull together our ideas, develop a coherent project plan to produce the toolkit and deliver training. The toolkit that Jerry devised was developed during the course of the training sessions and informed by feedback from delegates, before the final handover at the end of the project. It evolved from the first draft received before Christmas, and was also given a Merseyside identity through the inclusion of photographs and examples provided by the library services taking part. Of particular help is the way that it has been designed to meet the needs of staff at all levels by its “dipping in here?” approach. As intended, we now have a significant core of staff at all levels who are aware of, and motivated by, the difference that library services make – and who will be able to start capturing the evidence to demonstrate this. In addition, Jerry has helped us maintain the momentum and strengthen cross-Merseyside links as we embed this work. Lead staff from each authority have developed, under his guidance, an individual action plan for their library service based on what they have learned. These teams will take part in a celebration / ‘snagging’ day in several months’ time, to discuss progress against their action plans, troubleshoot and share experiences. Jerry has taken us on a journey of recognising the value of the community engagement work that library services do every day. The feedback from the library staff across Merseyside involved in the current project has been outstandingly good, and recognises Jerry’s ability and talent. Members of our Training and Development section within Knowsley Council, and staff associated with the wider North West Improvement Network funding body have been impressed with the coherence and professionalism of the programme devised by Jerry, and also at the unanimously high praise deriving from participants’ feedback. To what extent did the training meet our requirements? Excellent. From earlier work with Knowsley, around the subject of staff interactions with children & young people, I knew from the comments of front-line staff involved that Jerry is a first-rate trainer, delivering exceptional, motivational training. The training was extremely well received, with very high levels of positive feedback.' Peter Marchant, Head of Libraries, Knowsley Council, on behalf of North West Improvement Network and Merseyside Library Services. *** 'Jerry delivered regional training for frontline library staff, to cover changing staff roles and challenges in giving excellent customer service. He was very flexible over the three days and remained within the remit of the training brief whilst adapting the sessions as he went along. Jerry's training is relaxed and informal. He achieved exactly the style we wanted – encouraging people to speak up and challenging current thinking. Jerry encouraged open discussion rather than heads down and writing from the groups. Organising regional training can be quite daunting but Jerry was very responsive and ‘can do’ from the start – I found that I didn’t need to worry about the content of the course as he understood the challenges already and his library background gave him a depth of knowledge / understanding. Jerry is knowledgeable and passionate about the subjects he covers in his training – this came across through his observations and humour. I enjoyed working with Jerry and would certainly seek out his expertise again.' Jayne Halliday, Senior Library Manager, Hartlepool Libraries, on behalf of North East Region Libraries Workforce Development Group (Darlington, Durham, Hartlepool, Middlesbrough, Newcastle, Northumberland, North Tyneside, Redcar, South Tyneside and Stockton). For further client recommendations and testimonials, contact Jerry Hurst, or click on the LinkedIn link on the left.
Clients
include: As
part of the Young Cultural Creators programme for London Libraries
Development Agency and for Museums, Libraries and Archives London, Jerry
has worked with: If you need further information, or would like to discuss your requirements, please e mail jerry@jerryhurst.co.uk or telephone +44(0)20 8364 6166. Text
and images © Jerry Hurst
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