Training
Supporting work with readers and learners of all ages, interests and abilities
Staff training for Public Library Services, Schools, School Library Services, Education Services, Museums, Galleries, Archives, Youth Services and other agencies.
During 2009, 100% of clients rated training or consultancy as 'excellent' or 'very good'
During 2009, almost 85% of participants rated training as 'excellent' or 'very good'
'Jerry is a very professional trainer who delivers important messages in a fun way. He recently delivered Reading for pleasure… it’s a boy thing! to 204 teachers across eight sessions. Everyone found the style and pace spot on. From an organiser's perspective Jerry is very easy to work with. He is efficient and delivers exactly what he says he will.' Susan McCulloch, Head of Young People's Library Services, Cornwall Libraries.
For more information on areas of training, please select from the options on the left of this page.
To see what clients have said about Jerry's staff training and consultancy, click here.
To see what participants have said about Jerry's training, click here.
To find out about Jerry's consultancy work, click here.
If you need further information, or would like to discuss your training or consultancy requirements, please e mail jerry@jerryhurst.co.uk or telephone +44(0)20 8364 6166.
New training for 2010, in response to client demand... Managing behaviour: making positive connections with young people. This training, for public library, museum, archive or gallery staff, equips participants with confidence in tried-and-tested practical techniques for positive personal engagement with young people.
New training... Creating a customer-centred service: a practical approach. The practical essentials of customer focus, customer service and customer care, for front-line staff. Jerry has an established track record of delivering high quality staff training in this field, including large-scale programmes for Cumbria Libraries and Reading Libraries. This training addresses the rapidly changing roles of library, museum, archive or gallery staff as they become more focused upon creative interaction with customers. 'We’ve had nothing but positive feedback from staff about these training days – everyone genuinely enjoyed the course and took something away from it, even staff who are not always easy to convince. The whole programme was very successful.' Sue Cochrane, Business Development Manager, Cumbria Library & Archive Services.
New
training... Reading
making connections. A practical, introductory day for public
library staff, foster carers and residential care staff, exploring
the essentials of partnership working. 'The feedback from
staff was very positive and they engaged with and enjoyed the training
very much. It was highly interactive and activity based. Very good,
lots of practical ideas and a good survey of different approaches
and different kinds of material available. Very enjoyable, relaxed
and entertaining – messages were put across very well.' Matt
Ferguson, Tales of the City Project Leader, Edinburgh Libraries.
New training... 101
ways to a vibrant, inspiring and creative Primary [or Secondary] School
Library. The School Library can play a central role in increasing
attainment and supporting a wide range of academic, personal, social
and emotional learning outcomes. If you are looking to develop the
School Library in support of key school priorities, including personalised
learning, pupil voice, transition, creativity and the Social and Emotional
Aspects of Learning (SEAL) agenda, then this is an invaluable training
opportunity. 'This was one of the best training days we have delivered
in North Lanarkshire. This is down to Jerry and his approach. It was
as close as you can get to a perfect training day; one that has already
had impact, as we have seen how staff have begun to adopt approaches
talked about during the day.' Russell Brown, Children's and Young
People's Library Service Manager, North Lanarkshire
Education & Learning Services.
New training... Beyond Behaviour Management: effective engagement for learning in the Secondary School Library. This training option enables Secondary School Library Staff to develop awareness, knowledge and skills to engage positively or more positively with students, within the school's behaviour policies and protocols. 'Thank you once again for running another successful course for us. I liked the comment from one of the delegates that this was 'the best course I have ever been on.' Lynn Downey, Librarian, Kent School Library Advisory Team.
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Jerry provides on-site staff training in the following broad areas. Within each area are specific training options which are adaptable to the client's specific requirements.
The content, level, approach and intended learning outcomes are always designed to reflect the client's brief. Jerry is also happy to create new courses. This approach ensures that outcomes for participants are closely aligned with local service and staff development priorities.
Training is provided on-site. The venue needs to be large enough to allow participants to split into groups and there is usually a need for access to a data projector and screen, flipchart, paper and pens, and to PCs with internet for participants if necessary. There is usually an approximate upper limit of twenty-five participants, to allow the session to be as involving as possible.
Training is of consistently high quality and is affordable, with special rates for multiple bookings. If you need further information, or would like to discuss your training or consultancy requirements, please e mail jerry@jerryhurst.co.uk or telephone +44(0)20 8364 6166.
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Here is just one example of a successful programme of staff training, which in this instance was delivered as part of an integrated package of consultancy and training:
Merseyside
Libraries making a difference
Throughout
2007-2009, Jerry delivered a very effective programme of consultancy
and training for Merseyside Libraries (Halton, Knowsley, Liverpool,
St. Helens, Sefton, Warrington and Wirral). Working closely with the
programme steering group and with frontline staff, Jerry created and
delivered an extensive package of consultancy and training in support
of staff development and strategic planning and evaluation. He provided
a practical toolkit and delivered twelve training days designed to
engage a critical mass of staff at all levels in:
- reflecting on what we do and why
- reflecting on how we do things: including who does what… planning, delivery and evaluation is not the exclusive domain of managers
- recognising success… all of us, every day
- using evidence of success… in every library, locally, across the authority, across the region…
- contributing to the development and promotion of the service
This approach is very flexible and is adaptable to Archives, Museums, Galleries, Community Development, Leisure, Arts and Sports.
What
staff said:
At the end of training sessions, 30%
of participants evaluated the training as 'excellent'' and 59% evaluated
it as 'very good'.
Before training, only 16% of participants felt they were either 'clear' or 'very clear' about this area of our work. After training, 86% of participants felt they were either 'clear' or 'very clear'. This is a 70% improvement.
Before training, only 10% of participants felt they were either equipped or very equipped to deliver / develop this area of our work. After training, 71% of participants felt they were either equipped or very equipped. This is a 61% improvement.
What
the client said (Peter Marchant, Head of Libraries, Knowsley Council,
on behalf of the steering group):
'To what extent did the training
meet our requirements? Excellent. From earlier work with Knowsley,
around the subject of staff interactions with children & young
people, I knew from the comments of front-line staff involved that
Jerry is a first-rate trainer, delivering exceptional, motivational
training.'
The training was extremely well received, with very high levels of positive feedback...
-
'I now have loads of ideas…in order to evaluate the needs of the community and act accordingly.'
- '…a very interesting day that has delivered practical and useful information that I can use in my daily planning …Jerry was inspirational and motivational.'
- ' We have never focused on the outcome in the past – this will change!'
- ' A very intensive day, but well worth it.'
- ' …it will help focus backroom activities as well as front line work.'
The evaluation forms also indicated a real commitment to carry this work forward in the workplace. One actually refers to 'the passion of library staff' – something perhaps not generally recognised, least of all by librarians themselves.
I
would be happy to be contacted further on this subject, if required.'
Peter Marchant, Head of Libraries, Knowsley Council.
For the complete client evaluation of this programme go to Clients' Comments.
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Current
training options include (for more information on areas
of training,
please select from the options on the left of this page):
Consulting
and involving young people
Leading and being led: working with children and young people
in promoting fiction and wider reading
Leading and being led: young people as partners in service
development and delivery
Reading
making connections:
partnership
working with looked-after young people and residential care
staff
Riding the tiger! Student involvement in school libraries
and learning spaces in the 21st century
The right stuff! Working with children and young people
to create relevant and inspiring libraries
Customer
service
Creating a customer-centred service: a practical approach
Creating a successful library for teenagers: a role for
everyone
Creating a welcoming, inspiring library: a whole staff approach
Libraries inspiring young people: a role for everyone
Library-based
study support
Planning, running and evaluating public library-based study
support
Planning, running and evaluating out-of-hours school library
study support
Supporting learning: planning, running and evaluating public
library-based homework support
Library
provision for children and young people
101 ways to a vibrant, inspiring and
creative Primary School Library
101 ways to a vibrant, inspiring and
creative Secondary School Library
Babies, bounce and Bookstart
Beyond behaviour management: effective student engagement
for learning in the Secondary School Library
Children's reading: a practical introduction
Children's [or family] reading groups: a practical introduction
Children's [or family] reading groups: next steps
Children's and young people's customer focus
Creating a successful library for children and young people:
a role for everyone
Getting the whole school reading: a practical approach for
primary schools
Getting the whole school reading: a practical approach for
secondary schools
Hitting the mark: planning, evaluation and advocacy for
children's and young people's library services
Leading and being led: working with children and young people
in promoting fiction and wider reading
Leading and being led: young people as partners in service
development and delivery
Libraries inspiring young people: a role for everyone
Libraries supporting learners: self-evaluation in the school
library resource centre
Making them matter: effective school class visits - a practical
approach
Managing behaviour: making positive connections with young
people
Marketing and promoting public library services to children
and young people
More than just reading out loud: storytelling with books
for public libraries
More than just reading out loud: storytelling with books
in school. Foundation to Key Stage 2
Moving the library forward [school libraries]
Planning for success: self-evaluation in the primary school
library
Planning for success: self-evaluation in the secondary school
library / LRC
Planning, running and evaluating public library-based study
support
Planning, running and evaluating out-of-hours school library
study support
Public libraries for children and young people: issues of
social inclusion
Reader development, ICT and the new media: approaches with
children and young people
Reading for pleasure… it’s a boy thing!
Reading
making connections:
partnership working with looked-after young people and residential
care staff
Riding the tiger! Student involvement in school libraries
and learning spaces in the 21st century
The right stuff! Working with children and young people
to create relevant and inspiring libraries
School reading groups: a practical approach
Stronger together! Effective partnership working with schools
Structure for learning: an introduction to the National
Curriculum at Key Stage 1, 2 and 3
Supporting learning: planning, running and evaluating public
library-based homework support
Teenage reading: a practical introduction
Teenage reading groups: a practical introduction
Teenage reading groups: next steps
Library
provision for teenagers
101 ways to a vibrant, inspiring and
creative Secondary School Library
Beyond behaviour management: effective student engagement
for learning in the Secondary School Library
Creating a successful library for teenagers: a role for
everyone
Libraries inspiring young people: a role for everyone
Managing behaviour: making positive connections with young
people
Planning, running and evaluating public library-based study
support
Public libraries for children and young people: issues of
social inclusion
Riding the tiger! Pupil involvement in school libraries
and learning spaces in the 21st century
Teenage reading: a practical introduction
Teenage reading groups: a practical introduction
Teenage reading groups: next steps
Marketing
and promotion
The essentials of marketing and promotion for archives
The essentials of marketing and promotion for museums
The essentials of marketing and promotion for public library
services
Marketing and promoting public library services to children
and young people
Writing a marketing plan
Partnership
working
Reading
making connections:
partnership working with looked-after young people and residential
care staff
Stronger together! Effective partnership working with schools
Planning,
evaluation and advocacy
Good school libraries: making a difference to learning
Hitting the mark: planning, evaluation and advocacy for
archives
Hitting the mark: planning, evaluation and advocacy for
children's and young people's library services
Hitting the mark: planning, evaluation and advocacy for
museums
Hitting the mark: planning, evaluation and advocacy for
public library services
Hitting the mark: planning, evaluation and advocacy for
school libraries
Libraries supporting learners: self-evaluation in the school
library resource centre
Managing: up, down and all around
Planning for success: self-evaluation in the primary school
library
Planning for success: self-evaluation in the secondary school
library / LRC
Project management: an introduction
Reader
development
101 ways to a vibrant, inspiring and
creative Primary School Library
101 ways to a vibrant, inspiring and
creative Secondary School Library
Adult reading groups: a practical introduction
Adult reading groups: next steps
Babies, bounce and Bookstart
Children's reading groups: a practical introduction
Children's reading groups: next steps
Getting the whole school reading: a practical approach for
primary schools
Getting the whole school reading: a practical approach for
secondary schools
Inspiring the library user: reader development in action
More than just reading out loud: storytelling with books
for public libraries
More than just reading out loud: storytelling with books
in school. Foundation to Key Stage 2
Practical, 'hands on' workshops
Promoting reading in the primary school
Promoting reading in the secondary school
Reader development, ICT and the new media
Reader development, ICT and the new media: approaches with
children and young people
Reading for pleasure… it’s a boy thing!
Reading
making connections:
partnership working with looked-after young people and residential
care staff
School reading groups: a practical approach
Teenage reading: a practical introduction
Teenage reading groups: a practical introduction
Teenage reading groups: next steps
Reading
activity workshops
Practical, 'hands on' workshops
School
class visits
Making them matter: effective school class visits to the
library / museum / archive - a practical approach
School
library self-evaluation
Libraries supporting learners: self-evaluation in the school
library resource centre
Planning for success: self-evaluation in the primary school
library
Planning for success: self-evaluation in the secondary school
library / LRC
Social
inclusion - planning and practice
Free for all? Cradle to grave? Practical approaches to inclusion
Public libraries for children and young people: issues of
social inclusion
Reading
making connections:
partnership working with looked-after young people and residential
care staff
Social inclusion in public library services: planning and
practice
Stock
selection and promotion
Future libraries: New challenges, fresh opportunities for
resource selection and promotion in the Secondary School
Never mind the width, feel the quality! Library stock promotion
on a shoestring
Setting out our stall: approaches to library stock, layout
and presentation
The write stuff? Stock selection and promotion as a focus
for partnership with users and potential users
Storytelling
with books
More than just reading out loud: storytelling with books
for public libraries
More than just reading out loud: storytelling with books
in school. Foundation to Key Stage 2
Training
designed to inspire and involve staff
The difference we make: ideas and approaches for improving
our service
The strongest link! How to work as an effective team member
If you need further information, or would like to discuss your requirements, please e mail jerry@jerryhurst.co.uk or telephone +44(0)20 8364 6166.